Last Modified Oct 20, 2016 By Anita
I ordered this dress and one other. I worried for weeks while it was being made. I have never ordered online for a dress before and wondered if I had done the right thing. When I finally received my dresses I was stunned. They were beautiful. I ordered this particular dress in black. The dress was beautifully tailored. The fabric and beading were beautiful and just like the photo. I highly recommend custom sizing. My dress fit perfectly. It was a tad too long, totally my fault, I measured wrong so remember to measure accurately. A quick trip to the seamstress for hemming will take care of that though. I would order from this company again in the future when I have other occasions for dresses. In the long run, totally happy and don't know why I worried so much. Excellent customer service with emails back and forth.
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- Q: Can I return the dress if I don't like it?
A: DressilyMe accept the returning dress on special conditions：If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. If you wear a 12 in normal clothing, Please see our Size Chart for more details or you can also custom the dresses for yourself.
- Q: Is my purchase secure over the Internet?
A: Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly through Google to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer.
- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A:Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
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