Last Modified Sep 14, 2014 By Audrey
Last Modified Nov 15, 2015 By Irma
I could not wait to see my dress and finally I got and Im so disapoimented the dress is super big my measuraments were as fallow Full Bust my was 36 yours is 30-31 waist my was 33.5 yours is 31 and even leveing it a little open Hip my was 45 yours is 46 and is so big all the way Hallow my was 51 yours is 44 too short I can not wear that dress at all I need to send it back there is no possible way to wear that. please tell can canI get my money back and how can I send the dress back to you?
49 of 0 people found the following review helpfulComments (3)
- Q: Can I return the dress if I don't like it?
A: DressilyMe accept the returning dress on special conditions：If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. If you wear a 12 in normal clothing, Please see our Size Chart for more details or you can also custom the dresses for yourself.
- Q: Is my purchase secure over the Internet?
A: Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly through Google to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer.
- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A:Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
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