Last Modified Mar 31, 2017 By Kimberlee
After reading several reviews and watching numerous youtube videos I decided to take my chances and order from Dressilyme.com. I ordered the dress on 03/06/17 and the dress was delivered on 3/27/17. I was given updates from when the dress went from processing to being made to being delivered. The tracking given let me know exactly when the dress would be delivered. I was able to ask questions via online chat in the evening or via email. The dress came in a small box inside out. I was impressed from the minute I opened the box. The stitching was close to perfect and I am a seamstress so I know the difference. I would have made my daughter her dress but I couldn't for the price we got it. The lace was beautiful and it looks as if they cut no corners. There was a bit of odor when first opening the dress but after it hung out for a couple hours that went away. There also were a couple pieces of dark fuss on the dress but that was easily picked off. The satin they use is thick and of high quality and the ivory color is perfect. The dress fit my daughter nearly perfect and she is in love with it.
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- Q: Can I return the dress if I don't like it?
A: DressilyMe accept the returning dress on special conditions：If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. If you wear a 12 in normal clothing, Please see our Size Chart for more details or you can also custom the dresses for yourself.
- Q: Is my purchase secure over the Internet?
A: Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly through Google to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer.
- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A:Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
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