Last Modified May 21, 2016 By Jorunn
As many other I have been very anxious about ordering my wedding dress on internet. My choice fell on Dressilimy, and it's absolutely the best decision I did! First of all I got this email from them about the measurements,they wanted do make sure everything was correct. So that shows that they take it very serious about sewing it to fit exactly how you order. I wanted to do some changing on my dress and they have been so helpful and patient! Many many emails forth and back, and the service has been absolutely amazing so far! I can highly recommend buying from Dressilyme, they are so customer friendly and serious! I am so looking forward to see the result when my dress arrives! Thank you Dressilyme for all your help!
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- Q: Can I return the dress if I don't like it?
A: DressilyMe accept the returning dress on special conditions：If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. If you wear a 12 in normal clothing, Please see our Size Chart for more details or you can also custom the dresses for yourself.
- Q: Is my purchase secure over the Internet?
A: Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly through Google to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer.
- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A:Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
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