Last Modified Jan 14, 2016 By Naomi A
Last Modified Sep 11, 2015 By Naomi A
Last Modified Sep 14, 2015 By Naomi A
I was really scared to order my wedding dress online but the boutique dress I bought a full 15 months before my wedding I'd grown out of love with. I decided to take the gamble and paid $262 including postage and custom measurements to order this dress (I ordered light champagne with ivory lace applique). The order started on 17/8, was shipped 8/11 I received my dress yesterday 11/9 (coming to NSW, Australia). The box was very small but sealed in plastic to protect it from the elements. When I opened the box and unravelled the dress I was in shock...the dress is perfect!! It's fully lined and well made with bust cups and boning, the lace applique is soft and well sewn (the type of lace is also the same as the picture), and the tulle on the skirt is lovely and soft. Dressily Me did such an amazing job, Anna was happy to answer any questions I had quickly and politely, and made last minute changes to the colour of the tulle, organza and lining. She also reconfirmed different shades of champagne to help my decision. Thank you so much for a wonderful shopping experience, you have made the the biggest fashion purchase of my life a hassle free one <3 I'm sorry I'm not wearing the dress in any pictures, I had a toddler under foot and my fiancee in the next room so I was in a rush. I will be uploading pics after my wedding :)
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- Q: Can I return the dress if I don't like it?
A: DressilyMe accept the returning dress on special conditions：If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. If you wear a 12 in normal clothing, Please see our Size Chart for more details or you can also custom the dresses for yourself.
- Q: Is my purchase secure over the Internet?
A: Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly through Google to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer.
- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A:Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
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