Last Modified Jun 11, 2016 By Monique
I haven't purchased a dress from here yet. I would just like to recommend if your looking at different companies and comparing reviews consider this. I purchased a 150.00 dress from fab vogue and when I received it , the dress was not made as listed. Dress was advertised as a trumpet mermaids halter mother of the bride dress. I paid extra for personal sizing also. When I received it it came as a sleeveless dress that zipped all the way up the back. Not a halter with open back as advertised. I let them know the same day. Also that there was some stitching that was poor and would probably pull thru first time i Sat down. Their response was "the dress is as it's supposed to be, and if you don't like the stitching have someone fix it." As I said you can clearly see dress was supposed to be halter and I sent them pictures of the stitching and that was their reply. I posted a review but of course it hasn't been put on their site only the good ones. So I recommend go with this company or some other not fab vogue. Their policy says refunds if caused by their carelessness. How much more careless can they be by just changing the style of dress and shotty work. Thank you
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- Q: Can I return the dress if I don't like it?
A: DressilyMe accept the returning dress on special conditions：If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. If you wear a 12 in normal clothing, Please see our Size Chart for more details or you can also custom the dresses for yourself.
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A: Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly through Google to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer.
- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A:Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
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