Last Modified Oct 15, 2013 By Jean
First, lets talk about the dress. 1. It is so nice and so high quality. The chiffon is not like those cheap flimsy chiffon we usually get from other dresses. Its high quality and the colour of it is very intense. The bodice is also well made! 2. Even though I got mine custom fitted, I was expecting it to still be quite big for me or need more alterations. But when I tried it on, it fits perfectly on me! The length is perfect and so is the body fitting. It really pays off when you take time and care when doing the measurements. Now, I don't need to pay extra for alterations :) 3.The only thing I was quite disappointed about is the colour of the dress. I ordered colour 19 which is the colour of the dress displayed on this page. But when I received the dress, it was more of a flame/bright red than I expected. I am not really a big fan of such colour but when I tried it on, it looks fine and I think I can work it haha. Now, with the service. 1. Service is great. Ive sent several messages/queries about the dress and I was replied to straight away. Also, whenever I ask for updates about the dress, they'd readily update me and tell me whats happening. 3. The overall process (Tailoring and Shipping) went really quick. Quicker than what I expected! I was a bit wary of the time since I need this dress by November 1 and I ordered it late September. Tailoring finished on 11th of October and I received it on 14th of October. Overall, I am very very happy with the product and the service. This is the second time Ive ordered a dress from Dressilyme and with their worry-free service and high quality products, I would not think of ordering from other sites. Keep up the great work!! Ps. i'll try and upload a photo later. :)
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- Q: Can I return the dress if I don't like it?
A: DressilyMe accept the returning dress on special conditions：If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. If you wear a 12 in normal clothing, Please see our Size Chart for more details or you can also custom the dresses for yourself.
- Q: Is my purchase secure over the Internet?
A: Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly through Google to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer.
- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A:Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
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