Last Modified Jul 19, 2016 By MelLynn82
So excited to see my daughter in this dress at her pageant next month. I was a little worried ordering from overseas but it arrived earlier than expected. It came 3 days before the due date. I opened it and the dress was amazingly beautiful. The website does not do the color justice. I had to custom order her dress because she is tall and skinny. No size was right for her. The customer service had great communication, checking to make sure her measurements were correct before starting the dress and had my order done quickly. My daughter absolutely loves it and I definitely agree. I will be using Dressilyme.com for any future dress needs I have and with my daughter coming to the age where formals and proms are imminent, that means a lot more orders in the future!
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- Q: Can I return the dress if I don't like it?
A: DressilyMe accept the returning dress on special conditions：If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. If you wear a 12 in normal clothing, Please see our Size Chart for more details or you can also custom the dresses for yourself.
- Q: Is my purchase secure over the Internet?
A: Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly through Google to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer.
- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A:Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
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