Last Modified Feb 08, 2013 By
I received my dress in great time 3 weeks from ordering, it was wrapped very tightly for transit, so apart from needing a good ironing it is absolutely perfect, I can't get over the quality of the dress,for that value I thought I would need to buy a separate petticoat and slip but it arrived complete, beautifully hemmed and weighted, the corset is boned and fits perfectly. I'm a little shocked at how perfect it is.
58 of 0 people found the following review helpfulComments (0)
Last Modified Feb 08, 2013 By Kayleen T
Just received my wedding dress today, i totally LOVE it! I got it nearly two weeks before my wedding, very fast service! Alhought dress was wrapped in a small package but it didn't ruin the dress at all, everything is still great. Great handwork! Perfect Fit! I was introduced to this site by a close friend of mine who got married last year, she got her dress here, unfortunately i couldn't make it her wedding so when she told me about this site i wasn't too sure if i will get mine here or not because i didn't see the dress myself but she told me everyone was asking about her dress on her wedding, so i think it worth a try! I made the right decision! At such a cheap price for an amazing wedding dress is, i believe, every women's dream, material is great and the work can even compare to the out on the market wedding dress stores! Great communications too, fast reply to my every single emals! I am going to have another wedding soon in another county and I am totally getting another dress custom made fro DRESSILYME.COM again! I have already chose one :D Best site ever for brides!!
59 of 0 people found the following review helpfulComments (2)
Last Modified Feb 08, 2013 By CC
I am very disappointed with both the quality of the dress I received and the service from dressilyme. My dress was so poorly finished, the clasps were hanging off, there were loose threads and worst of all, the two sides of the dress did not match and the cheap netting underneath the lace was visible in many places, in some places 2cm squared could be seen. When the dress is held up to the light, it can be seen that one of the cups in the bodice is upside down. The lace that meets at the back of the neck was of two different widths, so that there was a difference of approx2-3cm - absolutely unwearable. I received the dress bundled into a little package with so many wrinkles and no protective carry or cover bag. I sent pictures to dressilyme and they agreed it needed fixing (you would have to be blind not to see all the mistakes). They promised to pay me the cost of returning the dress, fix it, send pictures of the fixed dress and then return it to me. I eventually got the dress back, it still wasn't up to standard (things that I couldn't see from the pictures they sent eg the upside cup in the bodice). I decided I would hire a dressmaker here to fix it. Now dressilyme is claiming that I will not be paid the cost of returning the dress (so I am paying for their mistakes). I had asked at the time how I would be reimbursed. No-one in aftersales pointed out that they would not be paying for the dress to be returned. It actually cost more to return the dress, than the dress was originally worth. I will not be wearing the dress now. I had hoped that dressilyme would be stressfree and inexpensive, how wrong I was. Chris, Ireland
51 of 0 people found the following review helpfulComments (0)
Last Modified Feb 08, 2013 By HappyBride80
Great dress, great quality - it is really worth the price! The only problem was that I ordered a customized dress that was too small around the bust and hips... I measured directly on my skin... Next time I would measure a bit more generously, so that it fits better. But my tailor fixed it in no time, as there was enough material beneath to make it bigger:-) Now I am really comfortable with it and looking forward to see my husband's reaction on our wedding day!:-))) One hint for German brides: Please note that for Germany you will have to pay custom fees! I ordered several articles, not only the dress and I paid 52 Euros. The costs can vary as the customs often just estimate the value.
45 of 0 people found the following review helpfulComments (0)
- Q: Can I return the dress if I don't like it?
A: DressilyMe accept the returning dress on special conditions：If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. If you wear a 12 in normal clothing, Please see our Size Chart for more details or you can also custom the dresses for yourself.
- Q: Is my purchase secure over the Internet?
A: Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly through Google to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer.
- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A:Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
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