Last Modified Mar 30, 2014 By Cynthia
Hi, I ordered that dress for my wedding day in January 2014. I asked to modify the neckline only. I also ordered the jewels on that website. The customer service was very satisfying, very helpful, reactive and so nice^^ I got my dress on time, the price is very low for a wedding dress and the quality is very good. My daughter's dress was also ordered on this website and on my wedding day she was as admired as I was, even more. Do not hesitate to order on dressilyme, you won't be disappointed. I had promised to send pictures so here they are. Sorry I do not have the back of my dress, we hired a very lame photographer :( but I can say I prefered the back of my dress than on the actual picture. I assure you that dress is simple but beautiful.
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- Q: Can I return the dress if I don't like it?
A: DressilyMe accept the returning dress on special conditions：If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. If you wear a 12 in normal clothing, Please see our Size Chart for more details or you can also custom the dresses for yourself.
- Q: Is my purchase secure over the Internet?
A: Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly through Google to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer.
- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A:Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
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