Last Modified Jan 26, 2013 By Lauren
The dress itself was gorgeous it wasnt an exact replica as the fabric was alot heavier than in the picture however it is amazing for the price and i recieved it alot faster than anticipated, i got the dress custom sized and it was a bit smaller than the measurements i gave but not too dramatically. Will shop here again, excellent value thankyou.
64 of 0 people found the following review helpfulComments (0)
Last Modified Jan 26, 2013 By em
very dissapointed with the customer service. despite giving many measurements the 'custom' dress was at least 4 sizes too big and way too long. company refuse to give refund or remake dress. do not recomend :(
58 of 0 people found the following review helpfulComments (5)
Last Modified Jan 26, 2013 By Rachel
Last Modified Jan 26, 2013 By By Tracey
My dress was amazing and my dealings with the staff were great, I had to have the dress sent back to get something altered slightly and they fixed and sent it back no problems. I would absolutely recommend this site to buy your dress from.
47 of 0 people found the following review helpfulComments (1)
- Q: Can I return the dress if I don't like it?
A: DressilyMe accept the returning dress on special conditions：If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. If you wear a 12 in normal clothing, Please see our Size Chart for more details or you can also custom the dresses for yourself.
- Q: Is my purchase secure over the Internet?
A: Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly through Google to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer.
- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A:Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
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