Last Modified Jan 23, 2016 By GLRH
I was not sure about ordering on line and was apprehensive of the result and I was pleasantly surprised when the dress arrived. The box was tiny, so the first impression I had was disappointment as I couldn't imagine how they could fit a wedding dress in such a tiny box. The dress was nicely fit in there but arrived with creases. I had to get it steamed to get the creases out and refitted to make it fit my chest. The satin on the chest was a bit too loose and unfortunately could not be restitched because the lace and beads on it made that impossible. All in all it was worth ordering and I am happy with the dress.
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- Q: Can I return the dress if I don't like it?
A: DressilyMe accept the returning dress on special conditions：If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. If you wear a 12 in normal clothing, Please see our Size Chart for more details or you can also custom the dresses for yourself.
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- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A:Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
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